Commercial Investigations LLC

Our Team

Your Proactive
Truth Partner™


Our Mission, Vision, and Values make us a premier company to partner with.  CI employees and investigators are motivated to reach the highest goals while being held accountable for the highest possible level of service.

Our trained investigators have completed a thorough 6 month training process to become certified by the National Association of Professional Background Screeners (NAPBS), and are held accountable to a high level of accuracy and customer service.

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Michelle Pyan is the owner of Commercial Investigations LLC (CI), a licensed private investigative agency. CI is a Certified Woman-Owned Business Enterprise. As President, she is responsible for the strategic direction which assists our multi-industry client base. Michelle is an active member of The National Association of Background Screeners (NAPBS), and the Society for Human Resource Management (SHRM).
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Craig Wigand

Manager of Investigations

Craig Wigand started with Commercial Investigations LLC in August of 2011 as a Call Center Data Entry Associate. As the manager, Craig handles various duties within the organization including training associates, fingerprinting and drug test setup and verifications.  Craig received his Fair Credit Reporting Act Advanced Certification in October of 2015. Craig is also in the process of receiving his private investigators license.  Craig knows the importance of having a great team. "When everyone is working hard in their individual roles as investigators and support staff, we're able to provide our clients with the service that they've come to expect."



Yvette Austin
Lead Investigator / Trainer

Yvette Austin began her career as an Call Center Data Entry Associate at Commercial Investigations LLC in August of 2014 and has since become a lead investigator and trainer. Yvette was an investigative trainee and her main duties included making verification calls, and handling country criminal records.  A significant part of Yvette’s job now as a lead investigator is providing clients with exceptional customer service, as well as, training new employees in many areas of investigations.  Yvette likes that she learns something new every day. "It's never dull and is a great work atmosphere. I love Michelle as a boss and I really like my coworkers.".  Yvette has recently passed her FCRA Advanced Certification.

Chris Brinkman
Lead Investigator / Trainer

Chris Brinkman has been with Commercial Investigations LLC since June of 2013 as an investigator.  Chris specializes in the criminal searches such as Statewides, Counties and Developed Criminal Records.  Chris is now a Private Investigator with Commercial Investigations as of 2016 and previously went to the University at Albany graduating with a Bachelor of Arts Degree in Criminal Justice.  Chris often represents Commercial Investigations at an annual golf tournament and participates in other company activities throughout the year.


Courtney Caola
Compliance Specialist


Sherry Kocienski
Investigator/Business Development

Sherry Kocienski is currently working at Commercial Investigations LLC as an investigator and member of the Business Development team.  Sherry started as a Call Center Data Entry Associate where she learned investigative and initiating work prior to moving into the Business Development role.  Her study and knowledge of the whole process, as well as her FCRA Advanced Certification, helps new clients understand what to expect in the process.  Sherry likes the excitement that the different people bring to the workplace. "When I first started at CI, a pot of coffee lasted the whole day.  Now we're lucky if it lasts an hour! We're a growing team that put a lot into what we do.  The staff here are specialists and I feel confident going to any of them with questions."


Nancy Sykes
Assistant to the President


Patricia Reilly
Lead Investigator



Derek Masterson
Lead Investigator


Brittany Timber


Rachael Raffile

Call Center Data Entry Associate


Yvonne Weis

Call Center Data Entry Associate

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Christian Huffy

Call Center Data Entry Associate


Joshua Landy

Call Center Data Entry Associate


Shane Zelvian

Call Center Data Entry Associate


Ryan Emerson

Call Center Data Entry Associate


Kayla Bancroft

Call Center Data Entry Associate




LuY Tran

Sales Call Center Data Entry Associate



Andrea Perretta

Call Center Data Entry Associate


Tammy Cousins

Call Center Data Entry Associate