Commercial Investigations LLC

Blog

CI Updates

Posts tagged investigations
CIware 2.0 Reporting and Communication

CIware 2.0 allows for improved interactions with CI staff regarding your background investigations.  Whether it be a group of backgrounds or an individual background investigation, users can communicate directly within CIware 2.0.  As always, you can use email if it is your preferred communication tool, but this option can help you avoid switching to an email application to ask a question or follow up on something.  We are confident you will love it as much as we do!  We’re always be happy to hear from clients via phone as well.

Also, account administrators have virtually unlimited reporting options in CIware 2.0!  Our staff at Commercial Investigations see that some of the most popular reports are the Invoice Report, Turnaround Time Reports and Department Allocation Reports.

Email us at [email protected] or call 800-284-0906 with a date and time that works for you to get a customized webinar overview of CIware 2.0.  We will schedule a conversion date before the sun sets. 

Background Investigations - Simplifying the Order Process
 
 

The staff at Commercial Investigations continues to amaze clients while demonstrating the many customizable features of our CIware 2.0 software platform for conducting background investigations.  It offers many customizable features, that business owners and human resource departments are raving about!

Our president, Michelle Pyan, especially likes the Applicant Quick Invite feature.  With only first name, last name, and email address, an applicant is invited to complete the online electronic consent form.  Subjects are guided through a quick and easy application process by using a computer, tablet or cell phone.  To save recruiters the hassle, invitations are automatically resent each day for 5 days if an applicant hasn’t completed their background consent form. 

If you choose, applicants can also include their employment history, education details, and reference contact information.  Since applicants enter this information themselves, many are enjoying reduced data entry errors and a significant time savings.

After we receive the information from the subject, you can either opt to have the background investigation begin immediately, or you can have it save to a draft format and be choosier as to which investigations to move forward with.

We are converting all of our clients over to CIware 2.0, one at a time. Let us get you started today - you'll find it painless and efficient, we promise!  Watch for more exciting features explained soon.

Why Wed - Why does CI like to support local businesses?

We appreciate small businesses and know they are a BIG deal!

On November 26, the team at Commercial Investigations participated in Small Business Saturday to support small businesses across the nation.  Shane, one of our investigator trainees, spent time at Jay Street Video Games to buy his roommate a holiday gift.  Kyra, a member of our business development team, visited Elissa Halloran Designs in Albany for some handmade cards, a  jewelry box, and other special goodies.

 
 

Michelle, our President, was working out of our Florida location and shared a sign which is VERY Florida.  Can you imagine a sidewalk sale in late November?  Well, she found some beautiful jewelry and a clever item made by a small business, “Damsel In Defense”.