About CICIware
COMMERCIAL INVESTIGATIONS LLC
YOUR PROACTIVE TRUTH PARTNERTM
I’m the new “kid” on the block, so allow me to introduce myself.  Years ago, I
attended Union College in Schenectady, NY, as one of their first computer science
majors.  After college, I began a 30+ year career as a computer programmer/systems
analyst, rising to a management position, at the New York State Department of
Health.  During this time, I worked primarily on Medicaid reimbursement formulae.

For many years, I was responsible for leading staff that analyzed, implemented and
maintained the Health Department’s electronic health care financial and statistical
data reporting systems.  During this time, I led numerous training sessions for both
Department and health care institution staff on these evolving systems.

During my last seven years, before retiring in 2003, I managed a large team that
implemented major portions of New York’s Health Care Reform Act.  This law
required dramatic changes to existing health care billing practices.  In addition to
analyzing and installing the new computer systems required, I was also responsible,
with counsel assistance, for interpreting the legislature’s intent and relaying this
information to Department staff, the health care and insurance industries and the
public.

I found retirement to be very relaxing, but soon tired of relaxation and began
looking for new challenges.  An opportunity recently arose for me to assist Michelle
with a new venture, COMMERCIAL INVESTIGATIONS LLC.

I saw how passionate Michelle is about the private investigative field, especially
background investigations.  This passion and her commitment to customer service,
plus our complementing personalities and similar goals, convinced me that CI is
where I belong.  

Although I have a lot to learn specific to the private and background investigative
process, I bring a wealth of financial, analytical, information systems, computer
processing and administrative/managerial experience to CI.  

I encourage you to let CI assist you in implementing those policies and procedures
which will allow you to have confidence in your hiring practices, ensuring that they
are legal, responsible and prudent.
DONALD G HOVEY

VICE PRESIDENT

FINANCE AND ADMINISTRATION
COMMERCIAL INVESTIGATIONS LLC
Troy NY USA

info@commercialinvestigationsllc.com

Phone:  800-284-0906
Fax:  212-937-3858