About CICIware
COMMERCIAL INVESTIGATIONS LLC
CI President Michelle Pyan attended the 2008 Annual Conference of the National
Association of Professional background Screeners in New Orleans this past Spring.  In
addition to her committee work on the Certification Committee, Michelle attended sessions
covering topics including:

  • How to Address HR’s Top 10 Background Screening Needs (see sidebar)
  • Customer Service
  • Substantiating Identity
  • Data Security / Data Breaches
  • Ethical Responsibilities for the Background Screener
  • Entrepreneurial Operating System
  • Online Marketing

If you’d like to learn more about any of these topics, please contact Michelle at
michellepyan@commercialinvestigationsllc.com
or 800-284-0906.  

Stay tuned to CI Times and visit our website to see how CI puts into action enhancements to
its current services as well as new services inspired by this conference.
News Release
FOR IMMEDIATE RELEASE
Contact:
Michelle Pyan, Commercial Investigations LLC President
518-271-7546
michellepyan@commercialinvestigationsllc.com
NAPBS 2008 ANNUAL CONFERENCE
COMMERCIAL INVESTIGATIONS LLC (CI), a full service licensed private investigative agency, offers thorough
and affordable employment BACKGROUND INVESTIGATIONS.  CI provides accurate, timely, cost effective and
fully compliant reports supported by high standards of customer service.  CI also offers consulting services to
assist organizations with reviewing and auditing their BACKGROUND INVESTIGATIONS processes for compliance,
effectiveness and efficiency.  CI provides the PROACTIVE TRUTH
TM regarding applicants, thereby reducing
turnover and limiting exposure to civil liability.  
DATE:  SEPTEMBER 2008

  1. Price
  2. Customer Service Wants  and
    Needs
  3. Service Level Agreements and
    Service Guarantees
  4. Dealing with Timeline
    Constraints
  5. Hiring Ex-Offenders
  6. Self-Sleuthing and Internet
    Screening
  7. Screening Policy and
    Implementation Plan
  8. Periodic Management
    Reporting and Return On
    Investment (ROI)
  9. Data Security and Disaster
    Recovery
  10. FCRA and State Compliance
HR’s Top 10
Background Screening Needs