About CICIware
COMMERCIAL INVESTIGATIONS LLC
Commercial Investigations understands the importance of being proactive when it comes to discovering the truth about
prospective employees, tenants or business partners.  Proactive is acting rather than reacting; choosing consciously;
acting of essence, truth, authenticity.  The truth is a fact that has been verified.

CI verifies facts regarding subjects, thus authenticating the truth and allowing wise choices to be made.  Why wait to find
out the truth about an employee or tenant until after they harm your organization or property?    By being proactive in the
hiring or leasing process, employers and landlords responsibly reduce risks by minimizing the chance of bringing in
individuals who have misrepresented themselves on applications or in interviews.

Consider these findings regarding job applicants:
  • 18.7%  lie about past criminal behavior.
  • 29.6%  misrepresent education history.
  • 25%   misrepresent employment history.
  • 23%   have used aliases.
  • 29%  have resided at addresses not disclosed.
  • 16%  have had serious motor vehicle violations.
  • 6%  supply false Social Security Numbers.1

These misrepresentations could be discovered prior to employment and provide proper insight or “proactive truth”
about a potential hire that might save your organization both aggravation and money.  Aside from possible liability due to
negligent hiring, the cost of turnover alone can far exceed the cost of responsible proactive background investigations.  
The cost of turnover is estimated to be 1/3 of an employee’s annual salary by the US Department of Labor.  Some
consulting firms estimate the cost of turnover to approximate 1.5 times an employee’s annual salary.

CI provides detailed information on the history of subjects investigated.  The information CI provides is essential for
making proactive hiring/leasing/business decisions, thus reducing turnover, losses from theft and fraud, and limiting the
potential of civil liability.  It pays to be proactive.

When it comes to the safety of your employees and customers, saving money by assuming that the cost of something
harmful occurring will be less than the cost  of being proactive, usually turns out badly for employers and landlords.  It is
risky to subject your organization to uncertainty and bad publicity, as well as irresponsible to put employees or
customers unnecessarily at risk.  The cost of litigation and attorney fees from one bad hire or tenant can easily exceed
any savings achieved by not performing background investigations.  The argument of cutting corners to save money is
unlikely to satisfy a jury,  your shareholders or your conscience.

It’s easy to be reactive and that is, unfortunately, the way many organizations fall into bad routines and risky policies.  
Being reactive and procrastinating is the lazy way.  It is less work and cost upfront but inevitably the cost, and then
some, is paid later on.  The biggest mistake many employers and landlords make is waiting for something unfavorable to
happen before taking action.

For businesses, CI’s consulting service is the proactive way to audit internal processes before major compliance or
liability issues arise.  Use CI’s expertise to see if your hiring process measures up to industry standards and whether
your practices can be defended in court or in a deposition.  CI can help you establish benchmarks and make sure your
hiring practices are proactive.

For landlords, CI provides the proactive truth regarding potential tenants.  Why wait to find out the truth about a
potential tenant until their rent check bounces or until they damage your property, injure another tenant or leave without
giving proper notice?  Many  potential problems related to renting properties can be avoided by proactively seeking the
truth about prospective tenants and renting only to those who are responsible and trustworthy.  Proactively spending a
nominal fee to perform a tenant background investigation prior to leasing can save you from much larger and costlier
headaches later on.

CI provides the proactive truth about more than just potential employees and tenants.  CI’s competitive intelligence
reports provide the truth about competitors’ market intentions and product development  before new products or
technologies enter the market place.  CI focuses on the PROACTIVE TRUTHTM, allowing your company to be proactive
with responses to competitors, not reactive.  Competitive Intelligence is essential before making new product
development decisions, investing in new technologies or entering new market sectors.

CI also provides the proactive truth for businesses by offering Mystery Customer.  Mystery Customer is a proactive way
to evaluate services and security before customers are lost or merchandise goes missing.

CI’s services can be tailored to meet a client’s exact needs, thus providing only the relevant information needed to make
the decision making process easier and more proactive.  CI provides client’s with the PROACTIVE TRUTHTM.  Act rather
than react.  Choose consciously and responsibly based on authenticated and verified facts.  Make CI your first choice for
a second impression.

1Don’t Hire A Crook! (DeMey & Flowers, 1999, P. 9).
News Release
FOR IMMEDIATE RELEASE
Contact:
Michelle Pyan, Commercial Investigations LLC President
518-271-7546
michellepyan@commercialinvestigationsllc.com
and affordable employment BACKGROUND INVESTIGATIONS.  CI provides accurate, timely, cost effective and
fully compliant reports supported by high standards of customer service.  CI also offers consulting services to
assist organizations with reviewing and auditing their BACKGROUND INVESTIGATIONS processes for compliance,
effectiveness and efficiency.  CI provides the PROACTIVE TRUTH
TM regarding applicants, thereby reducing
turnover and limiting exposure to civil liability.  
DATE:  JANUARY 2005